FAQs

CAN THE HAIR BE STRAIGHTENED OR CURLED?

Your hair extensions can be styled like your own hair. You are able to use a thermal (hot) tool to straighten, curl, crimp, etc. Keep in mind the hair does not have all the nutrients that a strand growing from your scalp will. Heat damage can cause breakage and dryness. Therefore, it is imperative that you use a heat-protecting product, always co-wash your hair, and protect it during sleep hours. (Recommended heat setting 350 degrees)

WHAT DOES CO-WASH MEAN?

Co-washing simply means washing with conditioner. It is a key task in extending the life of your extensions and keeping them healthy. We recommend a co-wash once a week with moisturizing conditioner to ensure your hair gets the nutrients and moisture it needs. When you first receive your extensions, it is important to co-wash the hair as it has been through manufacturers’ hands, packaging, etc. Shampooing the hair can strip the hair entirely too much of its moisture. Always use WARM water, as hot water will overexpose the cuticle of the hair.

HOW LONG DOES THIS HAIR LAST?

Our extensions and wigs can last through multiple installs. However, the lifetime of your extensions depends heavily on how they are cared for. On average our extensions can last up to 1 year or longer if cared for properly.

HOW SHOULD I CARE FOR MY HAIR?

All hair reacts differently to product and regimens. Please be mindful to stay away from ingredients that can strip your extensions of moisture such as parabens, sulfate, and silicone. These products usually tend to have a high alcohol content which dehydrates the hair follicle of its nutrients. Heavy oils are also not necessary to care for your extensions as it can weigh down your hair pattern. By rule of thumb, we recommend co-washing your bundles weekly and shampooing bi-weekly to rid your bundles of any excess product. Deep conditioning can be done as needed..

HOW MANY BUNDLES SHOULD I ORDER?

The key to determining how many bundles to purchase depends on the lengths you are wanting. As all bundles are the same weight, the longer bundles have shorter wefts, and the shorter bundles have longer wefts. For a full sew-in, we recommend 3-4 bundles of hair. For lengths over 18”, we recommend ordering 4-5 bundles of hair. If you desire an install with a lot of volume, you will need 4-5 bundles or 4 bundles with a closure. A closure is a great addition to your install, as you will have no leave-out. This is considered a full protective style, and none of your hair will be exposed.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY PACKAGE?

We have a standard 2 business days processing time prior to the shipment of all orders. This processing timeframe is subject to change due to sales or holidays. Please review our shipping methods to receive an estimated timeframe of received your package.

CAN I BRUSH, CURL AND BLOW DRY MY HAIR?
Absolutely! This is your new hair. Curl it and have fun. Though you can wash everyday you will find that your extensions hair will stay clean and curled for days. Wake up too late this morning? No problem. Your hair still looks great! This does not apply to all hair curl patterns. Deep wave and very curly textures you may not want to brush out or it can get frizzy. Let the hair air dry, use a wide tooth comb if you choose and scrunch. Please note hair will dry out sooner when using blow dryers and hot implements. Air drying is a great idea.

HOW DO I WASH THE HAIR?
Wash the hair in one direction. From top to bottom. Avoid washing hair upside down in the sink. Use conditioners that are for dry hair and add the most moisture. Wash hair after swimming. When brushing your hair, start from the bottom and work your way up while holding the top part to keep it from shedding or stretching.

CAN I COLOR MY EXTENSIONS?

Yes. For our Natural color units and bundles they can be bleached and dyed. For our blonde 613 wigs you may color them.